Shipping, Returns & Refunds
At SAAB & Co., we are committed to delivering exceptional quality and service. Each piece of our 925 sterling silver jewelry is carefully inspected and packaged to ensure it reaches you in perfect condition. Below you’ll find details about our shipping, return, and refund policies.
Shipping Policy
Order Processing
All orders are carefully prepared and processed within 1–2 business days after payment confirmation.
Delivery Time
UAE Shipping: 2–5 business days
Once your order has been shipped, you will receive an email notifying you that your order has been dispatched.
Shipping Partners
Each SAAB & Co. order is delivered with the utmost care by our dedicated delivery team. This ensures every piece arrives safely, securely, and in perfect condition.
Packaging
Every SAAB & Co. piece is packaged in elegant protective packaging, making it perfect for gifting or safe storage.
Please note that delivery times may vary during holidays or high-volume periods.
Returns Policy
Since each piece of jewelry is personal and precious, it is a final sale and cannot be returned.
Exchanges
Exchanges may be accommodated in exceptional circumstances, such as a sizing concern or a rare manufacturing defect. All requests are subject to our careful assessment and discretion. Please get in touch with us within 3 days of receiving your order to arrange an exchange.
Please note: Exchanges are subject to our inspection and are accepted only for items in pristine, unworn condition.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please get in touch with us within 24 hours of delivery with photos of the item and packaging. We will resolve the issue promptly.
Contact Us
For any questions regarding shipping, returns, or refunds, please contact our support team.